Get Started

Privacy Policy

Last Updated: April 15, 2025

This Privacy Policy describes how CAP AI ("we," "our," or "us") collects, uses, and discloses your information when you use our mobile application CAP AI Budget Tracker (the "App"). Please read this Privacy Policy carefully.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the requirements of the Apple App Store and Google Play Store.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account (name, email address, password)
  • Set up your profile (demographic information, profile pictures)
  • Input financial data (expenses, income, budget categories, financial goals)
  • Connect financial accounts (with your explicit permission)
  • Contact our customer support (communication history, contact details)
  • Participate in surveys or promotions (survey responses, feedback)

1.2 Information We Collect Automatically

When you use our App, we may automatically collect:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information, IP address
  • Usage Information: How you use the App, features you access, time spent on the App, actions taken, preferences
  • Performance Data: App crashes, debugging information, and performance metrics
  • Location Information: With your permission, we may collect precise or approximate location information for features like finding nearby ATMs or categorizing expenses by location

1.3 Information From Third Parties

With your permission, we may collect information from:

  • Financial institutions when you choose to connect your accounts
  • Social media platforms if you choose to connect your social accounts
  • Identity verification services for security purposes
  • Analytics providers to help us understand App usage

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Our Services

  • Create and maintain your account
  • Process and display your financial data
  • Generate budget recommendations and financial insights
  • Improve the App's functionality and user experience
  • Develop new features and services
  • Troubleshoot issues and debug the App

2.2 Personalization

  • Customize your experience based on your preferences and usage patterns
  • Provide personalized financial advice and insights
  • Suggest relevant features or tips

2.3 Communications

  • Send important notifications about your account or budgets
  • Respond to your queries and provide customer support
  • Send updates about new features or services
  • With your consent, send promotional materials or newsletters

2.4 Security and Legal Compliance

  • Protect against fraudulent or unauthorized activity
  • Verify your identity when needed
  • Comply with applicable laws and regulations
  • Enforce our Terms of Service
  • Establish, exercise, or defend legal claims

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We work with third-party service providers who help us operate, provide, and improve our services. These providers may have access to your information to perform tasks on our behalf, such as data hosting, analytics, customer service, and fraud prevention. They are contractually obligated to use your data only for the purposes of providing services to us and to maintain appropriate security measures.

3.2 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you choose to connect your financial accounts or share your budget progress with others.

3.3 For Legal Reasons

We may disclose your information if we believe in good faith that it is necessary to:

  • Comply with applicable laws or legal processes
  • Respond to claims against us
  • Protect the rights, property, or safety of CAP AI, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues

3.4 Business Transfers

If CAP AI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in our App of any change in ownership or uses of your information.

3.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including research, analytics, and improving our services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments and testing
  • Limited access to personal information by authorized personnel only
  • Physical and electronic safeguards for our systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Account Information

You can review, update, or delete your account information at any time by accessing your account settings in the App. Note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing of your data
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at andrewlow2457@gmail.com. We will respond to your request within the timeframe required by applicable law.

5.3 Communication Preferences

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may still receive service-related and other non-promotional communications.

5.4 Mobile Device Permissions

You can control the App's access to certain device features like location, camera, or contacts through your device settings. Note that limiting certain permissions may affect the functionality of some App features.

5.5 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Given the lack of a common standard for Do Not Track signals, our App does not currently respond to Do Not Track signals.

6. Children's Privacy

Our App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under this age, we will take steps to delete such information as quickly as possible. If you believe we have collected information from a child under this age, please contact us at andrewlow2457@gmail.com.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our App, you consent to the transfer of your information to countries which may have different data protection rules than your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and applicable legal requirements.

9. Third-Party Links and Services

Our App may contain links to third-party websites, services, or resources that are not owned or controlled by CAP AI. We are not responsible for the privacy practices or the content of such third-party services. We encourage you to review the privacy policies of any third-party services you access through our App.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy in the App and updating the "Last Updated" date at the top of this policy. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

  • Email: andrewlow2457@gmail.com
  • Phone: +65 9465 1800

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.